LevelUp Casino Cookies Policy

At Level Up Casino, we believe transparency is the foundation of trust. This Cookies Policy explains how we use cookies and similar tracking technologies when you visit our website at LevelUp Casino.com. By continuing to use our platform — whether you're exploring games, checking your LevelUp Casino login, or claiming a level up casino no deposit bonus — you consent to our use of cookies as described in this document. We encourage you to read this policy carefully so you understand exactly what data we collect, why we collect it, and how you can control it.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit a website. At LevelUp Casino, we use these files to help our platform function correctly, remember your preferences, and provide you with a seamless experience whether you access us through the desktop version, our mobile site, or the level up casino app. Cookies do not contain personal information such as payment details or passwords, but they may be linked to data we hold about you in other ways.

Similar technologies such as web beacons, pixel tags, and local storage objects may also be used alongside cookies. Throughout this document, any reference to "cookies" covers all of these technologies unless stated otherwise.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the levelup casino app and our website to function. Without them, core features — such as your level up casino login, account authentication, session management, and secure payment processing — would not work. Because these cookies are operationally necessary, they cannot be disabled through our cookie preference tool.

  • Session management and user authentication
  • Security and fraud prevention mechanisms
  • Load balancing and server performance management
  • Shopping cart and deposit flow functionality

Performance and Analytics Cookies

We use performance cookies to understand how players interact with Level Up Casino. These cookies collect aggregated, anonymous data about page visits, time spent on site, error messages, and navigation paths. This information helps us continually improve the levelup online casino experience for everyone.

  • Google Analytics to track page performance and user journeys
  • Internal analytics tools to monitor game loading times
  • Error tracking to identify and fix technical issues quickly

Functional Cookies

Functional cookies allow our LevelUp Casino platform to remember choices you have made — such as your preferred language (we support English, German, French, Italian, Norwegian, and Portuguese), your currency setting, and whether you have previously agreed to our terms. These cookies make your experience more personalised and efficient every time you return to level up online casino.

  • Language and localisation preferences
  • Currency and region settings
  • Remembered login preferences (where opted in)
  • Live chat interaction history

Marketing and Targeting Cookies

At LevelUp Casino, we and our trusted partners use marketing cookies to deliver relevant promotions to you. This includes information about levelup casino bonus codes, the level up casino free chip offers, level up casino free spins, and other promotional campaigns. These cookies track your browsing behaviour across our site and, in some cases, across third-party websites, to present you with advertising that matches your interests.

  • Displaying relevant bonus offers and promotions
  • Measuring the effectiveness of our marketing campaigns
  • Retargeting campaigns on third-party platforms
  • Personalising content related to levelup casino no deposit bonus codes

Third-Party Cookies

Some cookies on our site are set by third-party service providers who help us operate Level Up Casino. These include game providers such as Pragmatic Play, NetEnt, Evolution, and over 60 other partners, as well as payment processors and analytics services. We do not control the cookies set by these third parties and recommend reviewing their individual privacy and cookie policies for further information.

Our live casino features powered by Evolution and Ezugi, as well as our payment integrations — covering Visa, Mastercard, Skrill, Neteller, and cryptocurrency options including BTC, ETH, and USDT — may also set their own functional cookies to enable secure transaction processing.

How Long Do Cookies Last?

Cookies we place on your device may be either session cookies or persistent cookies. Here at LevelUp Casino, we use both types for different purposes:

  • Session cookies — These expire automatically when you close your browser. They are used primarily for your casino level up login session and temporary preferences.
  • Persistent cookies — These remain on your device for a defined period (typically between 30 days and 2 years) and are used for analytics, marketing, and remembering your settings across visits.

Managing Your Cookie Preferences

We respect your right to control which cookies are placed on your device. At Level Up Casino, we provide a cookie consent tool that allows you to accept, reject, or customise non-essential cookies when you first visit our site. You can also update your preferences at any time by accessing the cookie settings link in our website footer.

In addition to our on-site tool, most browsers allow you to manage cookies directly through their settings. Below are links to guidance for the most commonly used browsers:

  • Google Chrome — Settings > Privacy and Security > Cookies
  • Mozilla Firefox — Options > Privacy & Security > Cookies and Site Data
  • Safari — Preferences > Privacy > Manage Website Data
  • Microsoft Edge — Settings > Cookies and Site Permissions

Please be aware that disabling certain cookies may affect the functionality of our platform. For example, blocking strictly necessary cookies may prevent you from completing your levelup casino login or processing withdrawals. We are not responsible for any reduced functionality resulting from cookie restrictions applied by you.

Cookies and Responsible Gaming

Our LevelUp Casino platform takes responsible gaming seriously. We may use cookies to support responsible gaming tools — such as session time reminders, deposit limit tracking, and self-exclusion status verification. These cookies are treated as strictly necessary for the safety and protection of our players and cannot be disabled.

Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals to websites. Currently, there is no universally accepted standard for how websites should respond to such signals. At Level Up Casino, our site does not alter its data collection practices in response to DNT browser signals, though we remain committed to providing you with full transparency and control through our cookie consent tools.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you through a prominent notice on the LevelUp Casino website or via email. The most current version of this policy will always be available on our site. Continued use of our platform following any update constitutes your acceptance of the revised policy.

Who We Are

LevelUp Casino is operated by Dama N.V., registered at Julianaplein 36, Willemstad, Curaçao (registration number 152125), with Friolion Ltd acting as facilitating company. We hold a licence issued by the Curaçao Gaming Control Board under licence number OGL/2023/174/0082. Our platform has been serving international players since 2020, offering over 7,000 games across slots, live casino, jackpots, and more.

Contact Us

If you have any questions about this Cookies Policy or how we handle your data at Level Up Casino, please do not hesitate to reach out to our support team. We are available 24/7 through live chat, and you can also contact us by email at support@LevelUp Casino.com, or via Telegram and WhatsApp. We are committed to responding to all data-related enquiries promptly and transparently.